Privacy policy
Privacy Policy
Last updated: [Sep,13, 2026]
This Privacy Policy explains how KIMONO⁺on / Flying JAPAN Crafts ("we", "us", or "our") collects, uses, stores, and discloses your personal information when you visit or use our online store at www.kimonopluson.com (the "Site"), make a purchase, or otherwise communicate with us (collectively, the "Services").
We respect your privacy and handle personal information in accordance with applicable privacy and data protection laws.
Information We Collect
Depending on how you interact with our Site and Services, we may collect the following information.
Information You Provide Directly
This may include:
- Contact information: name, email address, postal address, telephone number
- Order information: billing address, shipping address, purchased products, order details and payment confirmation
- Customer service information: information you provide when contacting us regarding an order, product, return, or other inquiry
- Marketing information: information you provide when subscribing to our newsletter or other promotional communications
We only collect information that is reasonably necessary to provide our Services and operate our business.
Information Collected Automatically
When you visit our Site, certain information may be collected automatically through cookies, pixels, and similar technologies.
This may include:
- IP address
- browser type
- device information
- network information
- pages or products viewed
- shopping cart activity
- information about how you interact with our Site
We use this information to operate, maintain, improve, and analyze our Site and Services.
How We Use Your Personal Information
We may use your personal information for the following purposes:
- To process and fulfill your orders
- To process payments
- To arrange shipping and delivery
- To communicate with you about your orders, returns, or inquiries
- To provide customer support
- To improve our products, website, and services
- To understand how customers use our Site
- To send marketing communications where you have provided appropriate consent
- To prevent fraud, abuse, or unauthorized activity
- To comply with applicable laws and legal obligations
We do not use your personal information for purposes unrelated to the operation of our business unless permitted or required by applicable law.
Shopify and Service Providers
Our online store is powered by Shopify.
We may share personal information with Shopify and other service providers that help us operate our business, including:
- payment processors
- shipping and fulfillment providers
- website and hosting providers
- analytics providers
- customer support services
- email and marketing service providers
These service providers may process personal information on our behalf and only to the extent necessary to provide their services.
Cookies and Similar Technologies
We use cookies and similar technologies to operate and improve our Site, remember your preferences, process shopping cart activity, analyze website usage, and, where applicable, support marketing and advertising.
Shopify also uses cookies and related technologies to operate its platform and provide services to merchants and customers.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the Site.
Where required by applicable law, we may also provide cookie consent or privacy controls.
How We Share Personal Information
We may disclose personal information when necessary to:
- Shopify and service providers that support our business
- payment processors
- shipping and fulfillment providers
- analytics and marketing service providers
- third parties when you request or authorize us to do so
- comply with legal obligations or lawful requests
- protect our rights, customers, Site, or Services
- prevent fraud or other unlawful activity
We do not sell your personal information as a business practice.
International Data Transfers
Because we sell products internationally and use global service providers, your personal information may be processed, stored, or transferred outside Japan, including in countries such as the United States.
Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.
Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- fulfill orders
- provide customer support
- maintain business and transaction records
- comply with legal and accounting obligations
- resolve disputes
- enforce our agreements
The length of time we retain information depends on the type of information and the purpose for which it was collected.
Your Privacy Rights
Depending on your country or region of residence, you may have rights regarding your personal information, including the right to:
- request access to your personal information
- request correction of inaccurate information
- request deletion of your personal information
- request restriction of processing
- withdraw consent where processing is based on consent
- object to certain types of processing
- request data portability where applicable
To exercise your rights, please contact us using the information below.
We may need to verify your identity before processing certain requests.
Shopify also provides tools that allow merchants to process customer requests for access or deletion of personal data.
Marketing Communications
If you subscribe to our marketing communications, we may send you information about KIMONO⁺on products, collections, events, and other news.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.
We may continue to send non-promotional communications related to your orders or transactions.
Shopify recommends that promotional communications be sent only to customers who have appropriately opted in.
Children's Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
Security
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our Site may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Services, technology, or applicable laws.
When we make changes, we will update the "Last updated" date and publish the revised Privacy Policy on our Site.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
KIMONO⁺on / Flying JAPAN Crafts
Yoiko Nishigata
2-15-5 Ohanajaya, ew Building 201
Katsushika-ku, Tokyo 124-0003
Japan
Email: flying.japan.craft@gmail.com
